Privacy Policy

About SAG Workforce

SAG Workforce (www.sagworkforce.com.au) is a majority Indigenous-owned company providing recruitment, labour hire, contract hire, staffing solutions, and workforce consultancy services across Australia. We work closely with clients, candidates, and industry partners to connect skilled people with the right opportunities while supporting local employment, diversity, and community participation.

This Privacy Policy explains how SAG Workforce manages personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined below.

 1. What Information We Collect

As part of our recruitment and labour hire services, SAG Workforce may collect and hold the following types of personal information:

• Candidate Information: name, contact details, date of birth, gender, work history, education, skills, qualifications, licences, right-to-work documents, reference details, and emergency contacts.
• Sensitive Information (where relevant and with consent): health information, disability status, criminal history checks, Indigenous heritage or cultural background (where relevant to equal opportunity and diversity initiatives).
• Client Information: business contact details, position titles, and other information necessary for managing workforce solutions.
• Financial & Payroll Information: bank account details, tax file number, superannuation details, and remuneration information (for placed candidates and employees).

2. How We Collect Personal Information

We collect information directly from you through:

• Job applications, resumes, interviews, and onboarding processes
• Online forms, website enquiries, and email correspondence
• Reference checks, pre-employment checks, and client feedback
• Publicly available sources (e.g., LinkedIn, job boards) where appropriate 

In some cases, we may also collect information from third parties such as referees, background check providers, training organisations, or government agencies, with your consent.

 3. Why We Collect and Use Your Information

We collect, use, and disclose personal information for purposes including:

• Assessing candidate suitability for employment opportunities
• Matching candidates to labour hire or recruitment placements
• Conducting reference checks, right-to-work verifications, and compliance checks
• Managing payroll, superannuation, and taxation requirements
• Communicating with clients about workforce needs and placements
• Meeting legal, contractual, and regulatory obligations
• Promoting diversity and inclusion in recruitment and workforce engagement

 4. Disclosure of Personal Information

SAG Workforce may disclose your information to:

• Clients seeking recruitment or labour hire solutions
• Third-party service providers (e.g., payroll processors, IT system providers)
• Training and induction providers
• Government agencies or regulators (e.g., Fair Work, ATO, immigration authorities)
• Referees, where relevant to employment applications

We only disclose personal information where necessary for the purposes outlined above, and where required, we obtain your consent.

5. Data Security

We take all reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure electronic systems, password protection, restricted staff access, and safe disposal of records.

6. Access and Correction of Information

You have the right to request access to personal information we hold about you and to request correction if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details below.

7. Retention of Information

We retain personal information for as long as necessary to provide recruitment and labour hire services or as required by law. When no longer needed, we securely destroy or de-identify personal information.

8. Overseas Disclosure

SAG Workforce generally does not disclose personal information overseas. If required, we will notify you and take reasonable steps to ensure that your information is protected in line with Australian privacy standards.

9. Privacy Concerns and Complaints

If you have concerns about how your personal information is handled, you may contact our Privacy Officer (details below). If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

10. Contact Us

Privacy Officer – SAG Workforce
Website: www.sagworkforce.com.au
Email: admin@sagworkforce.com.au
Phone: 1300 1 SHAPE

Address: 4/25 Pintu Drive, Tanah Merah, QLD 4128